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Privacy Policy

information we collect

We may collect the following categories of personal information when you interact with us, including through our website, contact form, or email communications:

  • Name
  • Email address
  • Contact details
  • Messages or enquiries submitted to the Supporters’ Board
  • Technical data such as IP address, browser type, and usage information (if website analytics tools are in use)

We only collect information that is necessary to respond to your enquiry or support our operations.

How We Use Your Information

Your information may be used for the following purposes:

  • To manage feedback, suggestions, or topics raised for board discussion
  • To maintain records of supporter engagement
  • To improve our website, communication processes, and documentation
  • To respond to enquiries submitted through the contact form or by email
  • To comply with legal or regulatory obligations

We do not use your personal information for marketing purposes unless you explicitly opt in.

Legal Basis for Processing

We process your personal information based on one or more of the following lawful grounds:

  • Your consent (e.g., when submitting a form)
  • Legitimate interests (e.g., to operate and improve the Supporters’ Board’s communication processes)
  • Compliance with a legal obligation

How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your personal information against loss, unauthorised access, or misuse. Your data is stored securely and only accessible to individuals who require it to fulfil their responsibilities.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal retention requirements.

How We Store and Protect Your Data

We do not sell or share your personal information with third parties for marketing purposes.

Your information may be shared:

  • With authorised individuals within the Supporters’ Board
  • With Watford Football Club where necessary to address supporter-related matters
  • With service providers who support our website or communication systems (where applicable)
  • When required by law, regulation, or legal process

Any third parties that process data on our behalf are required to handle it securely and in accordance with data protection regulations.